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Internet Society

Communications and Outreach Manager, Africa

Office of Resource & Skill Management · Open, Open
Department Office of Resource & Skill Management
Employment Type Regular Full Time
Minimum Experience Senior Manager/Supervisor

About the Internet Society

The Internet Society believes the Internet is for everyone, and growing communities to support our work is key to achieving organizational goals in each of its focus areas. We do this through community building/mobilization, policy advocacy, political education, training and technical assistance to advance local and international efforts to create a bigger and stronger Internet.


About the Position

This position plays a central role in advancing and fulfilling the Internet Society’s outreach needs, goals and objectives, particularly in the African region.  The Communications and Outreach Manager for Africa will have a solid understanding of the regional Internet environment and the ability to communicate technical concepts to a broad set of audiences.  In this role, the Communications and Outreach Manager will help ISOC project teams to develop and implement communication and advocacy strategies that will not only help our existing members create change in Africa but inspire others to join us.


This will be a highly motivated individual with strong communications and journalism skills, including a strong understanding of the African media landscape.  This position will support ISOC’s advocacy goals across the region and will contribute to our efforts to build a stronger Internet across Africa. This is a 2 year employment term.


Location: Africa


Essential Duties & Responsibilities:

  • Develop, strengthen and cultivate the Internet Society’s relationships with key influencers and decision-makers, including major media outlets, journalists and influential personalities in the African region.
  • Facilitate engagement and communications outreach on current and emerging Internet topics in the region.
  • Outreach to a broad spectrum of organizations and partners including national governments, regional policy organizations, technical fora (e.g., African Union, RECs, Regional regulatory Associations, AFRINIC, AFNOG, ICANN, ITU, AF-IX), civil society and private sector groups in a manner that maintains the high standards of the Internet Society.
  • Work closely with ISOC’s project teams and African Regional Vice President to develop communications strategies and develop tactical plans for carrying out those strategies;
  • Act as an interface with ISOC’s Communications and Advocacy leads to develop regional appropriate strategies and content to drive change and inspire others to join.
  • Other duties as assigned.

Desired Qualifications

  • Bachelor’s Degree or equivalent  (Masters preferred) in International Relations, Media/Communications, Information Sciences or Technology.
  • Minimum of 3 years of communications and/or outreach experience in the Internet or communications sectors in Africa, or minimum 3 years working as a journalist or communications role in Africa, preferably on a technical beat or file.
  • Proven understanding of how to develop and map the right content to the right channels for the right audiences.
  • Expertise in a global environment with specific understanding of culture and communications styles within the region.
  • Substantial knowledge of and experience with global Internet issues with a particular emphasis on Internet matters in the African region.
  • Proven ability to communicate complex and sensitive information to internal and external stakeholders verbally, and through written communications; excellent reporting, writing, editing and analytical skills with exceptional attention to detail.
  • Knowledge of graphic design and visual representation of data is a plus.
  • Proven experience knowledge of bringing organization brand to life through content outputs and strategies.
  • High level proficiency with computers, online communication and collaboration tools and experience with content management systems.
  • Expertise in tracking web analytics and reporting to inform on online content engagement levels. 
  • Fluent in English and French a must (spoken and written)
  • Ability to converse in multiple African languages will be a distinct advantage.
  • Ability to travel frequently.

Compensation and benefit package for this position will be competitively commensurate with the successful applicant’s qualifications. Information about the Internet Society and its activities may be found at


Applications will be evaluated until the position has been filled. The list of applicants will not be posted publicly and will be reviewed in confidence by members of the evaluation committee.

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  • Location
    Open, Open
  • Department
    Office of Resource & Skill Management
  • Employment Type
    Regular Full Time
  • Minimum Experience
    Senior Manager/Supervisor